Pest Control Reviews

There are three great reasons to choose Arrow Exterminating!

1. Best-trained, certified technicians in the industry.
2. Reliable, guaranteed results.
3. Friendly services at your convenience.

We strive to ensure all clients are fully satisfied with our pest control services. Please leave a review below to let us know if our services exceeded your expectations.

Johnny Valcin

5/26/2023

Necesito trabajo por favor lo

Leticia H.

4/19/2023 - Google

Linda C.

4/18/2023 - Google

The I’ve been an Arrow customer for the past year. I was very happy to sign up with them last Spring when we noticed termites swarming, and after we ... read moreThe I’ve been an Arrow customer for the past year. I was very happy to sign up with them last Spring when we noticed termites swarming, and after we discovered actual termite damage inside a few of our walls. Arrow came promptly and treated the problem. We had the beams fixed and walls repaired, which were very costly repairs. Arrow also came promptly during the following months and treated our home for ants and spiders. However, yesterday there was a huge termite swarm in my foyer and in my grandchildren’s bedrooms! Even more upsetting was that the swarms were in the exact spots that the damage was repaired in last year! Arrow was also at my home in March ( while it was still cold) and “ found no termite activity.” I immediately called customer service and was told that swarming can’t be avoided. She said she knows it’s upsetting but that there’s absolutely nothing that can be done! I called another company that specializes in termite control and was informed that the information that I was given is false. I am once again directing this question to Arrow - is the information that I was given yesterday, that swarming after a year of treatment unavoidable??” Trying to upload a video but having difficulties. Thank you, Linda C. Massapequa Addendum 4/17 Just to update. Arrow was very quick to respond to my concerns. I am confident that they will go the extra mile to see this through. Also, many thanks to management for their courteous response and for their expertise and patience in explaining the science of termite control. hide

Kelly L.

3/05/2023 - Google

Mindy R

3/03/2023

We’ve been a customer for about 12 years. Joseph I. was here today but all the technicians are knowledgeable and professional.

Jill

3/03/2023

Arrow took over when my previous exterminator retired (after I was with them for 41 years). Miguel has now been my go-to guy since 2015. He is prompt... read moreArrow took over when my previous exterminator retired (after I was with them for 41 years). Miguel has now been my go-to guy since 2015. He is prompt, personable, knows my house and my tenants. I know I can count on him to get the job done. Also, want to give a shout-out to Lori Higgins who notifies me every month and responds immediately whenever I email. Thank you both for your professional service. hide

Rich T.

2/18/2023 - Google

Picked up some supplies

Mike R.

12/09/2022 - Google

Lindsey D.

12/01/2022 - Google

Elizabeth L.

11/23/2022 - Google

brian f.

11/15/2022 - Google

Arrow is the best, I will always call them for my Pest Control Service - job well done

Jeny T.

11/15/2022 - Google

I like their service, only complain is that when I called asking for the service, I wasn't told there were 2 different options for the service I was r... read moreI like their service, only complain is that when I called asking for the service, I wasn't told there were 2 different options for the service I was requesting and automatically put me for the pricier option. Luckily was able to find out about the cheaper option before I paid coz I misheard the amount over the phone and called for clarification. But, to be clear, their prices are very reasonable, even the pricier option. 🙂 hide

Tom G.

11/12/2022 - Google

stemtastic p.

11/12/2022 - Google

Everyone I spoke to was wonderful to work with from Augie who did the initial inspection to the follow up people and the woman I spoke to on the phone... read moreEveryone I spoke to was wonderful to work with from Augie who did the initial inspection to the follow up people and the woman I spoke to on the phone. The only thing I would recommend is to have 1 person do the follow ups because it got tricky to keep having different people come over. Thank you! hide

Kevin L.

11/11/2022 - Google

Excellent service and staff

Antonia W.

11/11/2022 - Google

Polite and very professional workers take time to explain things and help reduce worry

Linda C.

11/10/2022 - Google

Angela P.

10/30/2022 - Google

Arrow has been on point from the start with a prompt initial inspection to following up with the services as needed - all inspections and services wer... read moreArrow has been on point from the start with a prompt initial inspection to following up with the services as needed - all inspections and services were done thoroughly and a high level of professionalism from everyone spoke with. All my questions were answered and they put me at ease. We highly recommend Arrow! hide

Randy D.

10/26/2022 - Google

Excellent service and on time appointment Explained plan of action to try to capture rodent and very knowledgeable

Carm H.

10/26/2022 - Google

We reached out to a few services for rodent removal and only received estimates over the phone. Arrow was the only company that came out to inspect my... read moreWe reached out to a few services for rodent removal and only received estimates over the phone. Arrow was the only company that came out to inspect my house, identify the problems and provide short-term and long-term solutions for my issue. They were thorough, educational, on-time and VERY effective. At first I had sticker shock at the cost for the service, but after using them for 2 weeks now, I feel it was a great investment for my home. I couldn't be happier. I'm thrilled that I found a team that can help keep my home and family safe. hide

Renee M.

10/26/2022 - Google

Arrow recognized the urgency of my home issues and set up an appointment the next business day. Specialist Agostino Oliva reported on time although I ... read moreArrow recognized the urgency of my home issues and set up an appointment the next business day. Specialist Agostino Oliva reported on time although I was distracted with finishing up with another vendor doing repairs. Agostino immediately recognized my distress with my home condition and greeted me kindly with compassion. After speaking for just a few minutes he continued his review independently while I finished up my other vendor. He was able to provide his assessment and recommendations quickly and was very willing to answer all of my questions. He continued to respond to all of the various questions on the preparation, as I came across different situations, quickly and clearly. I appreciated that I didn’t have waste time waiting for instructions. hide

Judy A.

10/19/2022 - Google

The worker that came was Peter Jones.He was polite l am on Oxygen and hard to get around.Peter was great l highly recommend Peter and Arrow Exterminat... read moreThe worker that came was Peter Jones.He was polite l am on Oxygen and hard to get around.Peter was great l highly recommend Peter and Arrow Extermination thanks Judy Adamski hide

Dominick P.

10/17/2022 - Google

Lorraine Tammaro

9/23/2022

I have been a customer for over 25 yrs - and recommending them all that time. The service used to be better when it was family-owned. I know COVID did... read moreI have been a customer for over 25 yrs - and recommending them all that time. The service used to be better when it was family-owned. I know COVID didn't help matters, but when I had a mouse last time (over 10 yrs ago), I called on Sunday. Someone called me back almost immediately. The tech came on Monday. This week, I called on Mon, & the tech didn't get here until today, Friday - towards the end of the 10 - 3 window. The techs are all wonderful, efficient, and knowledgeable - and I think they are overbooked. It is a mismanagement issue. I hope they get their act together before I take my business elsewhere. Very disappointed. hide

Devina D.

9/18/2022 - Google

Betty D.

9/18/2022 - Google

Brandon C.

9/18/2022 - Google

Devina D.

9/14/2022 - Google

The service technician that came was very diligent in putting down the traps and closing open holes with steel wool. He was also very respectful of m... read moreThe service technician that came was very diligent in putting down the traps and closing open holes with steel wool. He was also very respectful of my home. hide

Denise D.

9/12/2022 - Google

Geri Reichenbach

8/29/2022

We originally called Arrow because of their commercials…Family owned and operated for decades. We are not related and don’t know a soul at Arrow. We n... read moreWe originally called Arrow because of their commercials…Family owned and operated for decades. We are not related and don’t know a soul at Arrow. We now have an annual contract with them. Their pricing is fair, their servicemen are fabulous…considerate, thorough and extremely knowledgable. It’s a pleasure doing business with them. Thank you Arrow. hide

• 1
• 2
• …
• 16
• >